How to Submit Artworkfor Flawless Printing
PNG
Transparent background. JPG and SVG are blocked.
300 DPI
Minimum 250 DPI. Sharper files are fine.
25 MB
Up to 60 megapixels per image.
RGB
We convert to the printer profile for you.
8 pt
On cardstock hangtags and packins.
The 4 Pillars of Print-Ready Design
Avoid printing errors, delay approvals, or blurry finishes. Memorize these four basic rules.
PNG Format Only
SVGs and JPGs are blocked. High-resolution transparent PNG is the required standard for digital textile printing.300 DPI Is the Target
Size your canvas for about 300 dots per inch. Below 250 the print looks soft and cannot be ordered; sharper files are reduced to 300 automatically.Transparent (No White Box)
Remove all solid background blocks. Otherwise, the printer will lay a heavy rubbery square direct on your garment.8pt Minimum Fonts
Cardstock hangtags and packins absorb ink heavily. Thin serifs or fonts below 8pt will bleed and smudge.Visual DOs & DONTs Comparison
The industrial printheads will transfer exactly what is inside your graphic. Ensure your layers are setup correctly.
Transparent PNG (What Works)
🦖
LOGO ONLYOnly Your Design Prints
When you remove the background block from your art files, the DTG/DTF nozzles spray ink strictly onto your graphic outline. The garment color shows through all empty areas, creating a highly professional, soft, premium texture.Solid Background Box (What Fails)
🦖
LOGO ONLYSolid Rectangles will Print
Uploading standard JPEGs or design screenshots leaves a solid white, black, or grey background bounding box from your canvas. The printer will overlay a heavy, thick rubbery square block right onto your custom clothing.Semi-Transparency (What Fails)
🦖
SOFT SHADOWGlows & Shadows Will Turn White
Garment printers lay a solid white ink layer under your colors first. Semi-transparent pixels (shadows, neons, or glowing brush strokes) are printed as solid white, leaving a messy white haze around your graphic. Keep edges solid.
Why Semi-Transparency & Glows Fail on Fabric
Industrial textile printers (both DTG and DTF) must lay down a solid, opaque white ink underbase on custom garments before spraying color layers on top. This is what makes your colored designs look vibrant on deep fabric tones.
If your design contains semi-transparent pixels (such as soft drop shadows, radial outer glows, neons fading to transparent, or faded low-opacity brush strokes), the printer interprets those fading pixels as a instruction to print a solid white underbase dot. The result is a messy, washed-out ghostly white haze outline or halo around your print.
Why DPI Matters: Pixels vs. Inches
Digital screens display artboard resolutions using pixels. Textile printers transfer designs based on physical dimensions (inches). The translator between these two worlds is DPI (Dots Per Inch).
For premium, high-density apparel prints, we recommend a target of 300 DPI (250 is the minimum we accept; anything above 300 is reduced to 300 when you save). If you upload a tiny image and stretch it to a large size, the pixels get spread sparse, creating jagged block margins.
📐 Recommended Canvas Resolution Cheat Sheet
Left Chest Pocket (4" × 4")
Standard brand brandingStandard A4 Area (8.3" × 11.7")
Medium front print sizeLarge Chest / Back (12" × 16")
Oversized streetwear designsMax DTF Roll Width (22" × 24")
Jumbo sleeves or all-oversDPI & Sizing Interactive Simulator
Toggle design sizes and file resolutions below. See how your artwork will render on fabric in real-time before you submit it for printing.
⚡ Visual Presets (One-Click Setup)
1. Target Print Size on Soft Fabric (Inches)
2. Canvas Export Resolution (Pixels)
Min 100px — Max 12000px
Min 100px — Max 12000px
🎯 Calculated Resolution Status
300
DPI
👕 Real-time Print Quality Preview
🦖
Your Custom Sizing Rules:
Physical Area: 10 × 10 inches
Export a PNG of at least: 3000 × 3000 px
Your image: 3000 × 3000 px
Max physical print size: 10 × 10 inches
How to Export Clean Files in 4 Major Tools
Follow these simple configurations to export flawless transparent PNGs from your software.
1. Click Share in the top-right corner of the canvas.
2. Select Download from the drop-down menu.
3. Set the file format strictly to PNG.
4. Check the "Transparent background" option (requires Canva Pro).
5. Click Download.
1. Hide or delete the Background color layer (represented by a grey/white checkerboard).
2. Go to File in the top menu, then Export, and select Export As...
3. Set the Format option to PNG.
4. Ensure the "Transparency" checkbox is ticked.
5. Click Export All and save your file.
1. Go to File, click Export, and select Export As...
2. Set the Format drop-down menu to PNG.
3. Check the "Use Artboards" option.
4. In PNG Options, set the Resolution slider to High (300 ppi).
5. Set Background Color specifically to Transparent.
6. Click OK.
1. Visit photopea.com and open your design file.
2. Delete or hide any solid background block layers.
3. Select File in the top navigation, and click Export As → PNG.
4. Ensure the Quality slider is set to 100%.
5. Click Save to download.
Design inside "Saved Products" First
For the most accurate placement, fastest production time, and zero ordering mistakes, always create and prepare your design catalogs inside the Saved Products panel on your merchant dashboard first.
Our automated system runs deep background checks on your canvas DPI, transparency margins, and file health, ensuring what you see on screen is exactly what hits our industrial inkjets. It eliminates scaling and crop errors during checkout.
1. True-to-Scale Previews
Saved products reflect exact millimeter sizing coordinates directly mapped to our print jigs.2. Immediate Auto-Validation
Instantly alerts you if uploaded graphics fall below our 300 DPI retail standard target.3. One-Click Ordering & Linking
Allows you to push designs to Shopify, Wix, and WooCommerce or order bulk samples in seconds.
Branded Necklabel Guidelines
Replace the manufacturer's tags with your own private label neck printing. For clean production, maximum reusability, and seamless inventory management, follow these guidelines.
🚫 Avoid Writing Sizes on Your Graphics
Do not include size indicators (S, M, L, XL, etc.) in your necklabel artwork files. Keeping the design size-free is the professional industry standard.🏷️ Separate Sizing Tags are Pre-Installed
All our clothing products already include small, discrete physical size tags. If by any chance a product does not have one pre-sewn, our warehouse team sews/pastes a size tag right next to your custom necklabel.🔄 Maximum Sizing Reuse & Direct Saved Products Sourcing
Not having sizes in the necklabel graphic allows you to reuse the exact same necklabel design across S to XXL of that product. This dramatically simplifies ordering and lets you add products directly from Saved Products collections without creating separate designs for each size!
Cardstock & Hangtag Guidelines
Custom cardboard packins and hangtags require strict monochrome rendering. Cardstock absorbs ink heavily, causing fine details or colors to smudge. Follow these specifications for perfect legibility.
⚫ Pure Black & White Only
Always design using pure black and white solids. Colorful graphics are automatically converted to grayscale, resulting in muddy grey tones.🔍 8pt Minimum Font Size
Text smaller than 8pt will bleed and merge into the cardboard fibers. Use clean, bold sans-serif or block serif typography for brand details.⚠️ Vector / High-Contrast Linework
Avoid photos, gradients, drop shadows, or fine script fonts. High-contrast vector linework ensures clean edges.Frequently Asked Design Questions
Find answers to common merchant printing inquiries and clear up doubts.